Invoices / Purchase orders

Business customers can generally place a purchase order (PO) through our customer service. Private customers are not eligible for this type of order.

POs should be printed directly from your accounting system on company letterhead. This document is kept on file with us and we invoice the company with Net 30 payment terms. All POs must include the following information so that we can process your order:

If this information is complete, our customer service will be able to process your order without delay.

To send Purchase Order please use the following:

FAX:

In Europe:    +49 (221) 310-8829

 

In USA:   +1 (952) 646-4552

E-mail:

sales@element5.com

 

 

Addressl:

Customer service Europe
(Languages: German/English/French/Italian/Spanish/Portuguese)

 

element 5 AG
Vogelsanger Straße 78
50823 Cologne
Germany

Tel.: +49.221.31088.30
Fax: +49.221.31088.29

 

 

Customer service USA (Language: English)

 

element 5
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344
USA

Tel.: +1.952.646.5022 or +1.800.406.4966
Fax: +1.952.646.4552

 

 

Any purchase-related questions to element5:

 

Visit our Web-based Customer Care Center. The Customer Care Center offers FAQs, order data and information on contacting customer service.